Privacy Policy

How we use your information

This privacy notice tells you what to expect when we (VA Consultants) collects personal information. It applies to information we collect about:

Visitors to our websites

When someone visits we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Use of cookies

You can read more about how we use cookies on our Cookies page.


We use a third party provider, Mail Chimp, to deliver our e-newsletters. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter.

Contact form

We use a contact form which collects personal information required to respond effectively to a user’s enquiry. The details collected are stored within our secure WordPress CMS and deleted once no longer needed.

Access to personal information

VA Consultants try to be as open as we can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the Data Protection Act 1998. If we do hold information about you we will:

  • give you a description of it;
  • tell you why we are holding it;
  • tell you who it could be disclosed to; and
  • let you have a copy of the information in an intelligible form

To make a request to VA Consultants for any personal information we may hold you need to put the request in writing addressed to VA Consultants, Hawthorn Hill, Stainton, Nr Kendal, LA8 0LQ, UK.

If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone. If we do hold information about you, you can ask us to correct any mistakes.